Play Planet Toys Return Policy

Effective: 09/28/2022

Thank you for your purchase from Play Planet Toys. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.

Policy Details

Returns are not excepted unless product arrived damaged. If product is damaged we will do an exchange for the same product purchased.

You can exchange your item 7 days from the date you received it.

Items that can’t be returned include: Items that are not damaged. Items that were on sale.

For all returns, the only thing you need to include in your package is the purchased item.

Shipping Fees

You are responsible for all return shipping fees. Shipping fees are non-refundable. Play Planet Toys strongly recommends that you use a trackable method to ship your return.

Restocking Fees

Play Planet Toys does not charge restocking fees.

Process Details

To return your damaged purchase from Play Planet Toys, place the item securely in in its original packaging, if possible. Please mail your return to the following address:

Play Planet Toys

700 N Neely St Unit 21

Gilbert, Arizona 85233

United States

Refunds

After receiving your return and inspecting the condition of your item, Play Planet Toys will process your return and exchange the item for an undamaged one.

Questions?

If you have any questions concerning our return policy, please contact us at dsmplayplanettoys@gmail.com

Thank you for shopping with Play Planet Toys!