Play Planet Toys Return Policy
Effective: 09/28/2022
Thank you for your purchase from Play Planet Toys. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.
Policy Details
Returns are not excepted unless product arrived damaged. If product is damaged we will do an exchange for the same product purchased.
You can exchange your item 7 days from the date you received it.
Items that can’t be returned include: Items that are not damaged. Items that were on sale.
For all returns, the only thing you need to include in your package is the purchased item.
Shipping Fees
You are responsible for all return shipping fees. Shipping fees are non-refundable. Play Planet Toys strongly recommends that you use a trackable method to ship your return.
Restocking Fees
Play Planet Toys does not charge restocking fees.
Process Details
To return your damaged purchase from Play Planet Toys, place the item securely in in its original packaging, if possible. Please mail your return to the following address:
Play Planet Toys
700 N Neely St Unit 21
Gilbert, Arizona 85233
United States
Refunds
After receiving your return and inspecting the condition of your item, Play Planet Toys will process your return and exchange the item for an undamaged one.
Questions?
If you have any questions concerning our return policy, please contact us at dsmplayplanettoys@gmail.com
Thank you for shopping with Play Planet Toys!